Office Depot Case Study

Background

The second largest office supplies retailer in the world
$135M turnover in 2012 (Sweden)
Used a open-source Lucene solution for eCommerce search

Challenges

Low findability due to complicated and unstructured product information
Complicated industry jargon decreased findability even further
Several customer-specific product assortments
High maintenance costs for the search engine
Conversion rates below target

Results with Loop54

12% increase in ecommerce revenues within one month
100% reduction in search maintenance costs
Higher internal efficiency
Faster search response times

results

Loop54 offers true personalised on-site product search

Shoppers expect the same level of relevance and personalisation online as they experience in-store. Powered by Machine Learning and built exclusively for e-commerce, Loop54 delivers that exceptional online shopping experience.

Automated: Automatically learns words and merchandises search and category listing
Relevant: Interprets search intent to deliver truly relevant results
Personalised: Sorts results according to popularity and personal taste

Office Depot is just one of the clients who has seen conversion rate soar after implementing our exceptional site-search. Book a demo to see what we could do for you.

Office Depot eliminates site-search maintenance costs and boosts revenue

Background

Challenges

Results with Loop54

Loop54 offers true personalised on-site product search

Product overview

Technology

Developer docs

About us

Resources

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