Case Study - Elasticsearch

Background

Teknikmagasinet AB is a Swedish retailer that sells consumer electronics and gadgets. Operates 128 physical stores across the Nordics and currently sells over 5000 products.
85M EUR turnover in 2015
Platform build on Litium Studio 4.8
Used Lucene and ElasticSearch for eCommerce site-search

headphones

Challenges

Experienced difficulties getting search engine to be relevant
Search results were found based on simple text-matching, which required a lot of manual work with keywords and synonyms.
Had problems with the speed and performance, especially because of how Lucene retrieved results for auto-complete.

Solution

Wanted a great search solution that fit with their product, was affordable, and offered good support and stability.
Shortlisted Loop54, Apptus and Findify for evaluation. Ultimately selected Loop54 because of its superior product, convincing proof-of-concept/custom demo and strong cooperation.

Results with Loop54

The percentage of visitors who search increased ~ 5% against the previous rolling 12 month average
The conversion rate from search visits increased ~ 30% over the previous rolling 12 month average.

tech results

Loop54 offers true personalised on-site product search

Shoppers expect the same level of relevance and personalisation online as they experience in-store. Powered by Machine Learning and built exclusively for e-commerce, Loop54 delivers that exceptional online shopping experience.

Automated: Automatically learns words and merchandises search and category listing
Relevant: Interprets search intent to deliver truly relevant results
Personalised: Sorts results according to popularity and personal taste

Teknikmagasinet is just one of the clients who has seen conversion rate soar after implementing our exceptional site-search. Book a demo to see what we could do for you.

Teknikmagasinet uses Loop54 to deliver quality site search for quality products

Background

Challenges

Solution

Results with Loop54

Loop54 offers true personalised on-site product search

Product overview

Technology

Developer docs

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